23be Terms and Conditions

General Terms

These terms and conditions ("Terms") form a legally binding agreement between the company operating the 23be platform and any person using the platform ("User" or "you"). By accessing the 23be.cam website, mobile application or any related services, you are considered to have fully read, understood and agreed to comply with these Terms.

23be is an online entertainment platform offering casino games, sports betting and other gaming services. These Terms have been prepared in English with Bangladeshi users in mind.

1.1 Scope of Application

These Terms apply in all of the following situations:

• Browsing or visiting the 23be website
• Registering an account and logging in
• Playing any game or placing a bet
• Making a deposit or withdrawal
• Accepting a bonus or promotional offer
• Using customer support

1.2 Language of Agreement

These Terms are written in English. In the event of any dispute, the English text will be considered final. 23be reserves the right to make the final interpretation on any matter.

Eligibility and Account Registration

2.1 Age Requirement

Users must be 21 years of age or older to open an account on the 23be platform and to participate in any gaming activity. Use of the platform by minors is strictly prohibited. 23be may request identity documents for age verification at any time.

2.2 Single Account Policy

Each user may register only one account. If a single person is found to hold multiple accounts, 23be reserves the right to close both accounts and forfeit all funds held in them.

2.3 Accuracy of Registration Information

When opening an account you must provide the following accurate information:

• Full name (as shown on your national ID card)
• Correct date of birth
• A working mobile number
• An active email address
• Current address in Bangladesh

Providing false or incorrect information will result in immediate account closure and the balance may be forfeited.

2.4 Identity Verification (KYC)

Before processing a withdrawal or for transactions above a certain amount, 23be may request a copy of your national ID card, passport or other government-issued document. Withdrawals may be placed on hold until KYC verification is complete.

Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. 23be will never ask for your password via email, SMS or live chat.

3.1 Password Protection

• Use a strong password (at least 8 characters, including numbers and special characters)
• Do not share your password with anyone
• Change your password regularly
• Avoid logging in over public Wi-Fi

3.2 Unauthorized Access

If you notice any unauthorized login or suspicious activity on your account, contact the 23be customer support team immediately. You are responsible for all activity that takes place on your account.

3.3 Account Sharing Prohibited

Allowing another person to use your account, selling it or transferring it in any way is strictly prohibited. If such a violation is detected, the account will be permanently closed immediately.

Deposits and Withdrawals

4.1 Deposit Methods and Limits

23be currently accepts the following payment methods:

4.2 Deposit Terms

• All deposits must be made from a payment account registered in your own name
• Deposits from third parties are not accepted and will be returned
• No deposit will be processed without a confirmation of the deposit
• For deposits delayed due to technical issues, please contact customer support

4.3 Withdrawal Terms

The following conditions must be met before a withdrawal can be made:

• Account KYC verification must be completed
• Any active bonus wagering requirement must be fulfilled
• Withdrawal requests will be processed to the same payment method used for your deposit
• Minimum withdrawal amount is ৳500

4.4 Currency

All transactions on the 23be platform are conducted in Bangladeshi Taka (BDT / ৳). No foreign currency conversion applies.

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000. The first deposit must be ৳200 or more to qualify for this bonus.

5.2 Wagering Requirements

All bonuses must meet a 25x wagering requirement before they can be withdrawn. For example, if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing.

• Only real bets count toward the wagering calculation
• Void or cancelled bets do not count toward wagering
• The wagering contribution of a bonus may differ across different games
• The bonus validity period is 30 days from the date it is credited

5.3 VIP Program

The 23be VIP program has 5 tiers:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.3%
• Gold: Weekly cashback up to 0.5%
• Platinum: Weekly cashback up to 0.6%
• Diamond: Weekly cashback up to 0.8%

You can move up to a higher tier based on your gaming activity and loyalty to the platform. Visit the VIP page for full details on the benefits at each tier.

5.4 Bonus Abuse

If bonus abuse, favorable betting patterns or any attempt to exploit the promotional system is detected, 23be reserves the right to cancel the bonus and close the account.

Gaming Rules

6.1 Game Operation

All games on the 23be platform are operated using Random Number Generator (RNG) technology, which ensures fair and verifiable results. 23be follows a fair play policy.

6.2 Right to Cancel Bets

23be may cancel a bet or change a result in the following situations:

• Incorrect odds are displayed due to a technical error or software bug
• Fraud or match-fixing is suspected on the part of the player
• An abnormal result is produced due to a system error
• Applicable laws or regulations are violated

6.3 Technical Issues

If a game session is interrupted due to loss of internet connection or a technical issue, 23be will determine the result according to server logs. In such cases, the data stored on the server will be considered final.

6.4 Live Gaming

Live casino games are operated in real time. The live dealer's decision is final. 23be is not responsible for any losses caused by connection issues.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in account termination:

7.1 Account-Related

• Opening an account using false or incorrect information
• Creating multiple accounts
• Operating an account in the name of or on behalf of a minor
• Selling, transferring or renting an account

7.2 Technical Misuse

• Using bots, scripts, or automated software
• Exploiting platform vulnerabilities or bugs
• Hiding your location using a VPN or proxy
• Attempting to hack or gain unauthorized access to the platform

7.3 Financial Misuse

• Money laundering or transactions involving illegal funds
• Using a third party's payment account
• Misusing chargebacks or payment disputes
• Exploiting the bonus system for unfair advantage

Responsible Gaming

23be believes in responsible gaming. We want our users to enjoy games consciously and safely.

8.1 Setting Self-Limits

Users can set the following limits on their account:

• Daily, weekly, or monthly deposit limits
• Betting limits
• Session duration limits
• Excluding yourself for a set period (Self-Exclusion)

8.2 Signs of Problem Gaming

Seek help if you notice the following signs:

• Placing larger bets to recover lost money
• Being unable to stop gaming
• Gaming causing problems in family life or work
• Betting more money than you can afford

Contact our 24/7 live chat support for help. To learn more, visit our Responsible Gaming page.

Account Closure & Suspension

9.1 Closure at the User's Request

Any user may request to close their account at any time. Make sure to withdraw any available balance before closing the account. Bonus balance will be cancelled after closure.

9.2 Closure or Suspension by 23be

23be may close or suspend any account for the following reasons:

• Violation of terms and conditions
• Fraud or suspicious activity
• Failure to complete KYC verification or information discrepancies
• Legal or regulatory reasons
• Extended inactivity (more than 12 months)

9.3 Inactive Account Policy

If there is no login or transaction for more than 12 months, the account will be marked as inactive. A monthly maintenance fee may be deducted from the balance of inactive accounts.

Privacy & Data Protection

Protecting your personal information is a priority for 23be. Full details of how we collect, use, and protect data can be found on our Privacy Policy page.

10.1 Data Collection

23be collects the following information:

• Registration details (name, date of birth, contact information)
• Identity verification documents
• Transaction history
• Gaming activity data
• Device and browser information

10.2 Data Protection Commitment

• All data is secured with SSL encryption
• Data is not shared with third parties for sale
• Data may be provided to authorities in cases of legal obligation
• You may request correction or deletion of your data

Limitation of Liability

To the maximum extent permitted by applicable law, 23be bears no liability for the following:

• Game interruptions caused by internet disconnection
• Issues with the user's device or software
• Delays or errors by third-party payment providers
• Authorized or unauthorized third-party technical interference
• Financial losses from gaming — gaming carries risk and there is a possibility of losing money
• Losses resulting from unauthorized use of your account

Changes to Terms

23be reserves the right to change, amend, or update any part of these terms and conditions at any time. For significant changes, we will notify users through the following means:

• Publishing a notice on the website
• Notification to the registered email address
• Pop-up message at the time of login

Continued use of the platform after changes will be taken as acceptance of the new terms. If you do not agree to the new terms, you may close your account.

12.1 Effective Date

The latest version of these terms and conditions is effective from January 2026. Previous versions are no longer applicable.

12.2 Contact

If you have any questions or concerns about these terms and conditions, please contact us:

• Live Chat: Available 24/7 in Bengali
• Email: [email protected]